Returns & Exchanges
At iroha, we want you to love every piece you wear, but if something isn't quite right, we accept returns and exchanges on unworn items within 30 days of delivery. Please ensure all original tags remain attached and the garments are in their original condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging and include the packing slip provided in your confirmation email.
Attach Shipping Label
Download and print the prepaid shipping label from our portal, then affix it clearly to the outside of your return parcel.
Drop Off and Track
Leave your package at any authorized courier drop-off point and keep your tracking receipt until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing